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Diamond Residential Mortgage Corporation(DRMC) is committed to protecting consumers' and borrowers' non-public personal information at all times. In that regard, we employ and maintain extensive physical, electronic, and procedural safeguards to ensure your non-public personal information is protected as a customer of DRMC, Inc. In addition, we monitor technical enhancements and practices in the field of information security and privacy to ensure our safeguards remain an effective tool in protecting your non-public personal information.
You provide nonpublic personal information to us so that we may help you try to meet your mortgage needs. This information allows DRMC to process your requests and transactions, keep you up to date on our products and services that may be of interest to you, and enhance our service to you by understanding your financial needs. This information may include but is not limited to: Information we receive from you on applications or other forms (such as income and employment history ,Social Security and account numbers, assets,etc.) Information we receive from mortgage service providers (such as consumer reporting agencies, credit reporting agencies, etc).
We do not access information about your identity while you browse our website. Only if you decide to apply for a loan with us directly or through a broker, do we collect any personally identifying information about you.
We may disclose nonpublic personal information about you to the following types of affiliates (within the DRMC family of companies) and nonaffiliated third parties (outside the DRMC family of companies): Financial service providers, such as mortgage lenders, mortgage bankers, banks, tax preparers, financial advisors and insurance agents. We may also disclose nonpublic personal information about you to affiliated and non-affiliated third parties as permitted by law. Affiliates and non-affiliated third parties that receive your nonpublic personal information agree to keep that information confidential and to use it for only the function that we ask them to perform.
We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing or purchaser or seller agreements.
We restrict access to nonpublic personal information about you to those employees and agents who we determine need to know that information to provide products or services to you, service your account, or maintain the systems that support your account. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public information.
Diamond Residential Mortgage Corporation shares nonpublic personal information: To companies involved in the loan process such as appraisers, title companies, credit reporting companies and insurance companies and mortgage investors and mortgage servicers who are a necessary part of the mortgage transaction and therefore we must provide some of your information to these companies in order to process and fund your loan.
When you explicitly instruct us (Opt-In) to forward your application to another lender. Example: You may consider it beneficial for us to forward you loan application to another lender who may be able to help you in the event we are unable to offer you a loan that meets your needs. You may find this convenient since it means you may not need to search for another lender or complete another loan application. If you are interested in this benefit, you will be afforded to opportunity to opt-in at the end of the loan application.
You can contact us by mail at:
Attn: Compliance Officer
582 Oakwood Ave
Lake Forest, IL 60045