Effective Date: August 13, 2026
These Automated Calls and Text Messaging Terms and Conditions ("Terms") govern automated telephone calls and SMS or MMS text messages sent by or on behalf of Diamond Residential Mortgage Corporation, NMLS unique identifier 186805 ("DRMC").
These Terms supplement DRMC's Privacy Policy and any consent presented when you provide your telephone number. They do not replace the disclosures presented when DRMC requests your consent.
If you provide the applicable consent, DRMC may send informational, marketing, and promotional communications concerning your inquiry or request for information; appointments, documents, and reminders; a prequalification request or loan application; your loan process, account, or transaction; customer-service matters; and DRMC mortgage products and services.
Communications may include calls and text messages, including SMS and MMS, sent using an automatic telephone dialing system or other automated technology. Calls may use an artificial or prerecorded voice.
By checking the applicable consent box and submitting the form, you provide your electronic signature and prior express written consent for DRMC, directly or through service providers acting solely on DRMC's behalf, to contact you at the telephone number you provided.
Your consent applies to both automated calls and text messages, regardless of the contact method you identified as your preferred method.
Consent is voluntary. Consent to receive informational, marketing, or promotional calls or text messages is not required as a condition of applying for or obtaining financing or purchasing any property, goods, or services from DRMC. You may contact DRMC without providing this consent by calling (866) 305-0515.
Text-message frequency varies.
Message and data rates may apply. Your wireless provider's message, data, voice, and other rates and terms apply. DRMC does not charge a separate fee for participating in its automated communications program.
You may revoke your consent at any time.
Reply STOP to any DRMC text message to revoke consent to further automated calls and text messages from DRMC that require consent. You may also use another reasonable method that clearly communicates your request, including by calling DRMC at (866) 305-0515 or using another telephone number, email address, or communication channel that DRMC has designated to receive consumer requests.
DRMC will honor a revocation request within a reasonable time not exceeding the period required by applicable law. DRMC may send one nonmarketing text message confirming receipt of your request.
Revoking consent does not prevent DRMC from sending communications that do not require consent under applicable law or from responding to communications that you initiate.
Reply HELP to a DRMC text message for assistance. You may also obtain assistance by calling (866) 305-0515 or writing to Diamond Residential Mortgage Corporation, Attn: Legal, 582 Oakwood Ave, Lake Forest, IL 60045.
By providing consent, you represent that you are the subscriber or customary user of the telephone number provided, you are authorized to provide consent for that telephone number, and the telephone number is accurate and belongs to you or is a number you are authorized to use.
If you stop using or controlling the telephone number, you should promptly notify DRMC by calling (866) 305-0515.
DRMC will not sell, rent, transfer, exchange, or share your mobile telephone number, text messaging opt-in data, or SMS or MMS consent with third parties or affiliates for their marketing or promotional purposes or for lead generation.
DRMC may disclose this information to service providers acting on DRMC's behalf to operate, deliver, or support DRMC's communications programs. Those providers may use the information only to provide services to DRMC and may not use it for their own marketing or promotional purposes.
Your consent is specific to DRMC and is not transferable to another seller for that seller's marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Delivery of calls and text messages is subject to effective transmission by your telephone or wireless provider and is not guaranteed. Wireless providers are not liable for delayed or undelivered messages.
DRMC may add, remove, suspend, or discontinue a communications program or particular message category at any time.
DRMC may update these Terms by posting a revised version on this page and updating the effective date. An update to these Terms will not expand the scope of your consent. DRMC will obtain additional consent if required before materially expanding the automated marketing communications authorized by your existing consent.
DRMC's collection, use, protection, and disclosure of personal information are governed by its Privacy Policy.
Questions concerning these Terms or DRMC's automated communications programs may be directed to Diamond Residential Mortgage Corporation, Attn: Legal, 582 Oakwood Ave, Lake Forest, IL 60045, telephone (866) 305-0515.
El contenido de este sitio web está en español para mayor comodidad. Su transacción hipotecaria, documentos incluidos como la Solicitud, la Estimación del préstamo, la Divulgación de cierre, la Hipoteca y el Pagaré, se realizarán en inglés. Asegúrese de estar preparado para continuar en inglés o de tener un traductor disponible. No podemos recomendar ningún intérprete ni ayudar a encontrar intérpretes.
