I entered the mortgage industry in 1990 with Waterfield Mortgage as a Loan Officer. Over the past 30+ years, I have seen the mortgage business change drastically, and cyclically, at the same time. In 1995 I was given the opportunity to manage the Fort Wayne Retail Origination office for Waterfield and have been managing loan officers and originating mortgage loans ever since. In 2016 I was given this opportunity to do the same with Diamond Residential Mortgage Corp. (DRMC) and we have made great progress not only in Northeast Indiana, but also throughout various regions in Ohio. Our Fort Wayne branch now has licensed Loan Officers in Indiana, Ohio, Michigan, Illinois, Kentucky, Tennessee, Florida and Minnesota.
I believe that “counselor” is the way to describe the best loan officers, because it is crucial to listen to every customer in order to assess their needs and wants and then present the best financing options to them. In this industry, clear communication is not only crucial with our borrowers and realtors but it is also crucial to our success inside the company.
My goal as a Loan Officer and Manager has always been that our homebuyer/customer has such a good experience with us, that they voice their positive feedback to their Realtor during the transaction or at the closing table. I try to achieve this on every transaction, and I also pass that ideal onto my staff every day.
Apr 29, 2023
David was on top of things! He gave solid, honest information and always made sure to tell me I had a new document emailed to me to make sure I saw it. He worked late hours on a weekend to get me pre-approved so I could make a timely offer. 10/10 best loan officer I've had yet!
Apr 29, 2023
Very friendly and easy to work with. Gets ahold of you for information and responds very fast.
Apr 27, 2023
As a first time homebuyer, I knew absolutely nothing about the process. David walked me through anything and everything that I needed to know. He walked me through the mortgage process. He guided me through rough seas. With his knowledge and experience, his efforts and commitment were second to none. I will DEFINITELY use David again should the situation arise!!!!
Apr 11, 2023
Informative and very helpful
Apr 01, 2023
You are the best mortgage agent I have ever known. Many thanks.
Feb 08, 2023
We have been dealing with David for almost a year and we have changed what we were doing multiple times on him and each time he responded with the upmost professionalism and courtesy. He also met those changes with our wellbeing in mind and gave me excellent feedback to every question no matter the time of day or night. David and his team were a pleasure to work with and I look forward to working with them in the future.
Jan 20, 2023
The speed, Dave knows what he’s doing!
Dec 06, 2022
Dave provided plenty of notice and clear instructions of what would be expected throughout the process. He was quick to answer all of my questions and reached out a few times when I didn't realize I was holding up schedule.
Nov 17, 2022
Very good communication
Nov 11, 2022
He was very helpful.