I experienced a great, tremendous and fast experience with Diamond Mortgage. Good communication through the entire process. William and his team made the process painless. I loved the docusign making it quick to get documents turned around. I would highly recommend William and his team! THANK YOU!!!
Very knowledgeable kind and going out of her way to make Dream Home buys possible
William and his crew were absolutely wonderful! He handheld me so oatiently through my refinancing . He was able to save me $35,000 on my mortgage - I'm still in shock! I would recommend him to anyone!
Once the loan amount was figured out, I thought we had agreed on a down payment amount to keep the total loan under $140K, but somehow along the way those numbers got changed and my Monthly payment was a little different than what I expected. I never quite understood why and it seemed once we got to that stage Chris had mostly handed me off to his processors. Nobody was really unprofessional, I just got surprised and confused by the end result. Chris was great when I was dealing with him.
Second time we used Pam. She is very professional, and gets you all the information needed to make an informed decision. Answers her phone or gets back to you promptly and never any surprises at closing. This lender is an easy decision and I would never use anyone else.
William is what made our experience great he made my family's dream a reality. I will forever be grateful thank you William Piotroski.
Diamond Residential was able to close our VA mortgage in less than 45 days and didn't bat an eye when the closing was delayed due to a failed pool requiring a $30,000 adjustment. Chris showed the value of having a local mortgage broker being available 24/7 to answer all our questions and ensured we didn't have to bring a penny to close!
Great job! Very prompt, thanks for all you do.
Mike Redding was incredibly helpful for us in a quick relocation move. He is so knowledgeable about the area and was a big resource for us relocating to the Lake Forest area. We were able to close on our home in a few weeks because of Mike’s hard work. We certainly have never had a better experience purchasing a home and would highly recommend him to anyone!
Mario was very receptive, knowledgeable and up front. He never promised me anything that he couldn't deliver on and when things changed in my loan process he made sure to contact me immediately to advise of any changes for as minimal they were. I truly appreciate all his assistance throughout the loan process and his constant communication that kept me abreast of the loan process. I would definitely recommend you speak with Mario if you're looking to refinance, he's the best.
Buying a home is so stressful, but William and his staff handled everything in a timely matter and with professionalism that other lenders did not. He was able to get me closed in 2 weeks and made it seem easy! Wonderful company who I will continue to work with in the future!
Provided the information necessary the they took it from there. Friendly staff and hard workers.
Your company is unique about giving adequate and right information that assisted us in getting our home. The level of your professionalism is superb and we really appreciate your excellent work throughout the entire process. We cannot conclude this survey without mentioning Tyler as one of the few people who are equipped with enormous knowledge that helped us. Tyler &Sam are terrific! Your process is easy and was done in a timely manner. You were transparent about the whole process. Great job!
Antonio was very thorough, trustworthy and transparent with the whole process. He was also very organized, quick at responding to our messages and to any questions that arose. We would definitely recommend Antonio to our family and friends. His client service skills were great and he was very easy to communicate with.