Branch Manager
NMLS# 313982
I am very proud to represent Diamond Residential Mortgage Corporation. My goal is to provide you with the best customer experience possible, and I welcome the opportunity to guide you through the home loan process and help you select the loan program that best suits your needs.
My core belief that the customer is the number one priority sets me apart from my competition, and my philosophy is to listen to each customer’s needs and respond to them efficiently and effectively. Communication is the key to building strong and lasting relationships with borrowers and business partners alike.
In the time I have been in the mortgage business, I have gained the knowledge and expertise to help put my customers at ease throughout the mortgage process. My diverse experience in the mortgage industry allows me to better assist my clients and ensure a smooth process from origination to closing. It would be my pleasure to help you with your home financing!
Nov 01, 2023
Every step was explained clearly as we continued to the next step. She was Lay's they ready to answer any questions or would call you back. Even after hours.
Oct 21, 2023
Chera went above and beyond in making sure that everything was lined up and taken care of. I appreciated that as a first time home buyer who was not intimately familiar with the process.
Sep 01, 2023
Very knowledgeable and efficient. Quick response to any questions
Sep 01, 2023
Updated constantly, always new where I was on the loan.
Aug 31, 2023
We had a very difficult time with this loan but y’all put a lot of time & effort in this to get us to the table 😭truly I didn’t think we would ever make it!!!! I want to thank you 🙏 and your team for a wonderful job you did!!!!
Aug 29, 2023
Chera is very knowledgeable and was super helpful and informative
Aug 10, 2023
Chera and her team was always available to answer any questions. They also walked me through the whole process and being that this was my first time to buy it made this process very low stress and enjoyable. I will 100% recommend her and her team to anyone seeking to buy a new home or any type of property.
Aug 01, 2023
Chera walked us through every step and shared so much knowledge to help us make the best decision and educated us on the whole process. She is outstanding! And when we need another mortgage or need to refinance we will definitely be using Chera.
Aug 01, 2023
Chera worked really hard to get us a great taste and in a good time frame. She was always responsive. She worked nights and over some weekends to help us. She is amazing at her job
Apr 28, 2023
Fantastic staff that were always kind and helpful. Everyone was fantastic.